# Grafana Cloud in January 2018: incidents, uptime and changes

> Grafana Cloud in January 2018: 4 incidents on its status page (1 major or critical), 99.97% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2018/01
Last updated: 2018-02-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 7
- By vendor impact label: major 1, minor 1, none 2
- Uptime (vendor-reported): 99.97% free of major/critical incidents, 99.88% free of any incident; outage time 12 min, incident time 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2017](https://rewindex.com/company/grafana-cloud/2017/12.md) · Next: [February 2018](https://rewindex.com/company/grafana-cloud/2018/02.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Worldping service interuption](https://rewindex.com/company/grafana-cloud/incidents/b162zygt53ls.md) | major | 2018-01-10 04:10 UTC | 2018-01-10 04:22 UTC | 12 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Los Angeles worldping probe offline](https://rewindex.com/company/grafana-cloud/incidents/3q6ksk9md4t2.md) | none | 2018-01-03 07:01 UTC | 2018-01-03 08:19 UTC | 1.3 h | resolved |
| [Worldping service interuption](https://rewindex.com/company/grafana-cloud/incidents/b162zygt53ls.md) | major | 2018-01-10 04:10 UTC | 2018-01-10 04:22 UTC | 12 min | resolved |
| [worldping queries slowdown](https://rewindex.com/company/grafana-cloud/incidents/0kx6877qzc1w.md) | none | 2018-01-11 15:41 UTC | 2018-01-11 17:52 UTC | 2.2 h | resolved |
| [Hosted Grafana US-Central Node Outage](https://rewindex.com/company/grafana-cloud/incidents/2hhvr52xf3nz.md) | minor | 2018-01-18 17:08 UTC | 2018-01-18 17:48 UTC | 40 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Worldping Cluster Upgrade](https://rewindex.com/company/grafana-cloud/incidents/jw752rygxgsf.md) | maintenance | 2018-01-10 03:00 UTC | 2018-01-10 06:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] hosted metrics platform upgrade us-east](https://rewindex.com/company/grafana-cloud/incidents/sstbh7xz052q.md) | maintenance | 2018-01-12 16:09 UTC | 2018-01-12 19:59 UTC | 3.8 h | resolved |
| [\[Scheduled\] hosted metrics platform upgrade us-east](https://rewindex.com/company/grafana-cloud/incidents/mzjc73n2hgdc.md) | maintenance | 2018-01-15 07:53 UTC | 2018-01-16 18:53 UTC | 35 h | resolved |
| [\[Scheduled\] hosted metrics platform upgrade us-west](https://rewindex.com/company/grafana-cloud/incidents/p1djqwsl5d7c.md) | maintenance | 2018-01-19 14:35 UTC | 2018-01-19 22:04 UTC | 7.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - Worldping](https://rewindex.com/company/grafana-cloud/incidents/3hxs77f0fms5.md) | maintenance | 2018-01-23 05:00 UTC | 2018-01-23 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Maintenance update](https://rewindex.com/company/grafana-cloud/incidents/97frrwmr88bn.md) | maintenance | 2018-01-23 07:00 UTC | 2018-01-23 11:51 UTC | 4.8 h | resolved |
| [\[Scheduled\] Hosted Grafana kernel upgrades US-EAST and US-CENTRAL](https://rewindex.com/company/grafana-cloud/incidents/y86bzbym754b.md) | maintenance | 2018-01-31 13:00 UTC | 2018-01-31 23:00 UTC | 10 h | resolved |

## Cite this

Grafana Cloud posted 4 status incidents in January 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2018/01
- Citation: Grafana Cloud, “Grafana Cloud in January 2018” (2018-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2018/01 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in January 2018 (2018-01-01)](https://rewindex.com/company/grafana-cloud/2018/01)`


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Canonical: https://rewindex.com/company/grafana-cloud/2018/01 · Markdown: https://rewindex.com/company/grafana-cloud/2018/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:56:54.930Z