# Grafana Cloud in December 2017: incidents, uptime and changes

> Grafana Cloud in December 2017: 3 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2017/12
Last updated: 2018-01-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 2
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 99.29% free of any incident; outage time 24 min, incident time 5 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2017](https://rewindex.com/company/grafana-cloud/2017/11.md) · Next: [January 2018](https://rewindex.com/company/grafana-cloud/2018/01.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Worldping query errors](https://rewindex.com/company/grafana-cloud/incidents/fnqwwmg90h32.md) | major | 2017-12-18 03:47 UTC | 2017-12-18 04:11 UTC | 24 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Ingestion in region US-West1](https://rewindex.com/company/grafana-cloud/incidents/q7kb8jp9n8hy.md) | minor | 2017-12-05 06:35 UTC | 2017-12-05 08:21 UTC | 1.8 h | resolved |
| [Worldping query errors](https://rewindex.com/company/grafana-cloud/incidents/fnqwwmg90h32.md) | major | 2017-12-18 03:47 UTC | 2017-12-18 04:11 UTC | 24 min | resolved |
| [worldPing querying degraded](https://rewindex.com/company/grafana-cloud/incidents/l8y6v9j7nk5d.md) | minor | 2017-12-26 23:54 UTC | 2017-12-27 02:58 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Worldping Probe updates](https://rewindex.com/company/grafana-cloud/incidents/by345tv7vq02.md) | maintenance | 2017-12-11 06:00 UTC | 2017-12-11 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Scheduled\] Network maintenance in Digital Ocean regions with World Ping probes](https://rewindex.com/company/grafana-cloud/incidents/j8qgfd6xm0xd.md) | maintenance | 2017-12-19 01:01 UTC | 2017-12-19 05:00 UTC | 4.0 h | resolved |

## Cite this

Grafana Cloud posted 3 status incidents in December 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2017/12
- Citation: Grafana Cloud, “Grafana Cloud in December 2017” (2017-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2017/12 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in December 2017 (2017-12-01)](https://rewindex.com/company/grafana-cloud/2017/12)`


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Canonical: https://rewindex.com/company/grafana-cloud/2017/12 · Markdown: https://rewindex.com/company/grafana-cloud/2017/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:55:56.452Z