# Grafana Cloud in October 2017: incidents, uptime and changes

> Grafana Cloud in October 2017: 5 incidents on its status page (4 major or critical), 98.33% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2017/10
Last updated: 2017-11-01T00:33:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 3
- By vendor impact label: major 4, minor 1
- Uptime (vendor-reported): 98.33% free of major/critical incidents, 98.28% free of any incident; outage time 12 h 22 min, incident time 12 h 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2017](https://rewindex.com/company/grafana-cloud/2017/09.md) · Next: [November 2017](https://rewindex.com/company/grafana-cloud/2017/11.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Grafana instances not reachable](https://rewindex.com/company/grafana-cloud/incidents/dvm6d2k5csq6.md) | major | 2017-10-19 06:05 UTC | 2017-10-19 11:19 UTC | 5.2 h | resolved |
| [Hosted Grafana instances not reachable](https://rewindex.com/company/grafana-cloud/incidents/0mmd59mprp8w.md) | major | 2017-10-28 10:51 UTC | 2017-10-28 16:45 UTC | 5.9 h | resolved |
| [Database Cluster Problem](https://rewindex.com/company/grafana-cloud/incidents/x4c8s6t7zk1t.md) | major | 2017-10-30 18:17 UTC | 2017-10-30 18:48 UTC | 31 min | resolved |
| [worldping errors](https://rewindex.com/company/grafana-cloud/incidents/w0ljs4rzg4x4.md) | major | 2017-10-31 23:17 UTC | 2017-11-01 00:33 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Hosted Grafana instances not reachable](https://rewindex.com/company/grafana-cloud/incidents/dvm6d2k5csq6.md) | major | 2017-10-19 06:05 UTC | 2017-10-19 11:19 UTC | 5.2 h | resolved |
| [Hosted Grafana instances not reachable](https://rewindex.com/company/grafana-cloud/incidents/0mmd59mprp8w.md) | major | 2017-10-28 10:51 UTC | 2017-10-28 16:45 UTC | 5.9 h | resolved |
| [Worldping query errors](https://rewindex.com/company/grafana-cloud/incidents/3c8724727b4s.md) | minor | 2017-10-30 08:55 UTC | 2017-10-30 09:18 UTC | 23 min | resolved |
| [Database Cluster Problem](https://rewindex.com/company/grafana-cloud/incidents/x4c8s6t7zk1t.md) | major | 2017-10-30 18:17 UTC | 2017-10-30 18:48 UTC | 31 min | resolved |
| [worldping errors](https://rewindex.com/company/grafana-cloud/incidents/w0ljs4rzg4x4.md) | major | 2017-10-31 23:17 UTC | 2017-11-01 00:33 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Hosted Grafana platform updates](https://rewindex.com/company/grafana-cloud/incidents/tkp5m787clcx.md) | maintenance | 2017-10-11 03:00 UTC | 2017-10-11 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Hosted Metrics cluster rebalance](https://rewindex.com/company/grafana-cloud/incidents/59b94rym801q.md) | maintenance | 2017-10-18 03:00 UTC | 2017-10-18 06:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Hosted Grafana database cluster upgrades](https://rewindex.com/company/grafana-cloud/incidents/kg794wz7rvmn.md) | maintenance | 2017-10-30 03:00 UTC | 2017-10-30 05:31 UTC | 2.5 h | resolved |

## Cite this

Grafana Cloud posted 5 status incidents in October 2017 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2017/10
- Citation: Grafana Cloud, “Grafana Cloud in October 2017” (2017-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2017/10 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in October 2017 (2017-10-01)](https://rewindex.com/company/grafana-cloud/2017/10)`


---
Canonical: https://rewindex.com/company/grafana-cloud/2017/10 · Markdown: https://rewindex.com/company/grafana-cloud/2017/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:37.357Z