# Gorgias: Delay in message and rules processing. Live ticket updates impacted too.

> Gorgias status incident “Delay in message and rules processing. Live ticket updates impacted too.” on 2023-04-26: impact minor (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g
Last updated: 2023-04-26T12:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-26 09:36 UTC · Resolved: 2023-04-26 12:16 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/zyrtl8yllp7g](https://status.gorgias.com/incidents/zyrtl8yllp7g)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-04-26 12:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-04-26 09:36 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g
- Citation: Gorgias, “Delay in message and rules processing. Live ticket updates impacted too.” (2023-04-26 09:36 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g (CC BY 4.0).
- Markdown link: `[Gorgias: Delay in message and rules processing. Live ticket updates impacted too. (2023-04-26)](https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g)`


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Canonical: https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g · Markdown: https://rewindex.com/company/gorgias/incidents/zyrtl8yllp7g.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/zyrtl8yllp7g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:22.417Z