# Gorgias: Increased error rate and delayed message processing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-17 15:15 UTC · Resolved: 2025-12-17 16:19 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/zn1kpbln1w8r](https://status.gorgias.com/incidents/zn1kpbln1w8r)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-12-17 16:19 UTC: After monitoring the situation for some time, we can confirm that this incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/zn1kpbln1w8r · Markdown: https://rewindex.com/company/gorgias/incidents/zn1kpbln1w8r.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/zn1kpbln1w8r · Generated 2026-10-18T10:42:56.476Z