# Gorgias: Instagram Direct Messages are not coming in

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-06-03 12:15 UTC · Resolved: 2021-06-03 18:00 UTC · Duration: 5.8 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/zf2znlrs7s2b](https://status.gorgias.com/incidents/zf2znlrs7s2b)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-06-03 18:00 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/zf2znlrs7s2b · Markdown: https://rewindex.com/company/gorgias/incidents/zf2znlrs7s2b.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/zf2znlrs7s2b · Generated 2026-10-18T09:44:03.061Z