# Gorgias: AI Agent Error message when sends a message

> Gorgias status incident “AI Agent Error message when sends a message” on 2025-02-28: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m
Last updated: 2025-02-28T17:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-28 15:55 UTC · Resolved: 2025-02-28 17:14 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/z5wfyhyb005m](https://status.gorgias.com/incidents/z5wfyhyb005m)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-02-28 17:14 UTC: We fixed the configuration issue. Everything is back to normal

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2025-02-28 15:55 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m
- Citation: Gorgias, “AI Agent Error message when sends a message” (2025-02-28 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m (CC BY 4.0).
- Markdown link: `[Gorgias: AI Agent Error message when sends a message (2025-02-28)](https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m)`


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Canonical: https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m · Markdown: https://rewindex.com/company/gorgias/incidents/z5wfyhyb005m.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/z5wfyhyb005m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:08.674Z