# Gorgias: Instagram DMs not creating messages in Gorgias

> Gorgias status incident “Instagram DMs not creating messages in Gorgias” on 2021-11-12: impact minor (vendor’s label), 11 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy
Last updated: 2021-11-22T17:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-12 01:25 UTC · Resolved: 2021-11-22 17:02 UTC · Duration: 11 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/yb8wwnk8pswy](https://status.gorgias.com/incidents/yb8wwnk8pswy)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-11-22 17:02 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2021-11-12 01:25 UTC, resolved after 11 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy
- Citation: Gorgias, “Instagram DMs not creating messages in Gorgias” (2021-11-12 01:25 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy (CC BY 4.0).
- Markdown link: `[Gorgias: Instagram DMs not creating messages in Gorgias (2021-11-12)](https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy)`


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Canonical: https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy · Markdown: https://rewindex.com/company/gorgias/incidents/yb8wwnk8pswy.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/yb8wwnk8pswy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:47.122Z