# Gorgias: Some customers may not be able to start new Email Domain verifications, because of an issue with our provider

> Gorgias status incident “Some customers may not be able to start new Email Domain verifications, because of an issue with our provider” on 2023-07-04: impact minor (vendor’s label), 2 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj
Last updated: 2023-07-06T17:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-04 17:14 UTC · Resolved: 2023-07-06 17:36 UTC · Duration: 2 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/xkjpc45h68pj](https://status.gorgias.com/incidents/xkjpc45h68pj)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-07-06 17:36 UTC: We're in contact with our provider to make sure the issue is solved as soon as possible. In the meantime, should you experience this issue reach out to support to implement a workaround

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-07-04 17:14 UTC, resolved after 2 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj
- Citation: Gorgias, “Some customers may not be able to start new Email Domain verifications, because of an issue with our provider” (2023-07-04 17:14 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj (CC BY 4.0).
- Markdown link: `[Gorgias: Some customers may not be able to start new Email Domain verifications, because of an issue with our provider (2023-07-04)](https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj)`


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Canonical: https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj · Markdown: https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/xkjpc45h68pj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:26:56.480Z