# Gorgias: Main database was briefly down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-09-04 19:43 UTC · Resolved: 2019-09-04 20:15 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/x0tx8rlmcr56](https://status.gorgias.com/incidents/x0tx8rlmcr56)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2019-09-04 20:15 UTC: Due to a network device failure our main database restarted automatically which caused a 5 minute downtime. All of the operations seem back to normal right now. Thank you for your patience and sorry for the caused inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/x0tx8rlmcr56 · Markdown: https://rewindex.com/company/gorgias/incidents/x0tx8rlmcr56.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/x0tx8rlmcr56 · Generated 2026-10-18T10:42:37.641Z