# Gorgias: Delay in rules execution impacting sending/receiving messages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-12 15:02 UTC · Resolved: 2020-08-12 20:41 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/tr07lhlmvjg8](https://status.gorgias.com/incidents/tr07lhlmvjg8)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2020-08-12 20:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/tr07lhlmvjg8 · Markdown: https://rewindex.com/company/gorgias/incidents/tr07lhlmvjg8.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/tr07lhlmvjg8 · Generated 2026-10-18T09:59:01.115Z