# Gorgias: Bad gateway error when accessing the helpdesk

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-03-09 13:34 UTC · Resolved: 2026-03-09 20:34 UTC · Duration: 7.0 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/t1v1ln126h3t](https://status.gorgias.com/incidents/t1v1ln126h3t)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2026-03-09 20:34 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/t1v1ln126h3t · Markdown: https://rewindex.com/company/gorgias/incidents/t1v1ln126h3t.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/t1v1ln126h3t · Generated 2026-10-18T12:44:13.733Z