# Gorgias: Customer search is broken

> Gorgias status incident “Customer search is broken” on 2024-09-25: impact minor (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs
Last updated: 2024-09-25T17:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-25 17:12 UTC · Resolved: 2024-09-25 17:47 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/s6yzxbygdpzs](https://status.gorgias.com/incidents/s6yzxbygdpzs)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2024-09-25 17:47 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2024-09-25 17:12 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs
- Citation: Gorgias, “Customer search is broken” (2024-09-25 17:12 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs (CC BY 4.0).
- Markdown link: `[Gorgias: Customer search is broken (2024-09-25)](https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs)`


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Canonical: https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs · Markdown: https://rewindex.com/company/gorgias/incidents/s6yzxbygdpzs.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/s6yzxbygdpzs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:57.328Z