# Gorgias: Outdated search results in ticket search feature

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-21 16:58 UTC · Resolved: 2023-03-21 18:00 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/qmy4h1py5hjn](https://status.gorgias.com/incidents/qmy4h1py5hjn)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-03-21 18:00 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/qmy4h1py5hjn · Markdown: https://rewindex.com/company/gorgias/incidents/qmy4h1py5hjn.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/qmy4h1py5hjn · Generated 2026-10-18T12:43:48.262Z