# Gorgias: Increased latency and error rate

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-07-21 17:13 UTC · Resolved: 2021-07-21 21:53 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/qjy6753qqmj1](https://status.gorgias.com/incidents/qjy6753qqmj1)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-07-21 21:53 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/qjy6753qqmj1 · Markdown: https://rewindex.com/company/gorgias/incidents/qjy6753qqmj1.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/qjy6753qqmj1 · Generated 2026-10-18T10:43:14.993Z