# Gorgias: AI Agent on chat is handing over more than expected

> Gorgias status incident “AI Agent on chat is handing over more than expected” on 2025-02-19: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl
Last updated: 2025-02-19T23:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-19 22:30 UTC · Resolved: 2025-02-19 23:02 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/qc8f3bmfkrjl](https://status.gorgias.com/incidents/qc8f3bmfkrjl)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-02-19 23:02 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2025-02-19 22:30 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl
- Citation: Gorgias, “AI Agent on chat is handing over more than expected” (2025-02-19 22:30 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl (CC BY 4.0).
- Markdown link: `[Gorgias: AI Agent on chat is handing over more than expected (2025-02-19)](https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl)`


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Canonical: https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl · Markdown: https://rewindex.com/company/gorgias/incidents/qc8f3bmfkrjl.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/qc8f3bmfkrjl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:45:31.565Z