# Gorgias: Chat incident

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-18 15:21 UTC · Resolved: 2021-10-18 16:52 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/q11kyn6wgrsq](https://status.gorgias.com/incidents/q11kyn6wgrsq)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-10-18 16:52 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/q11kyn6wgrsq · Markdown: https://rewindex.com/company/gorgias/incidents/q11kyn6wgrsq.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/q11kyn6wgrsq · Generated 2026-10-18T12:41:52.310Z