# Gorgias: Permission denied errors when trying to send Facebook direct messages

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-11-15 21:32 UTC · Resolved: 2023-11-16 11:33 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/prdwm2rdsncf](https://status.gorgias.com/incidents/prdwm2rdsncf)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-11-16 11:33 UTC: We didn't observe any new occurrences since the last update, any problems on Meta's end seem to have been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/prdwm2rdsncf · Markdown: https://rewindex.com/company/gorgias/incidents/prdwm2rdsncf.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/prdwm2rdsncf · Generated 2026-10-18T11:34:39.795Z