# Gorgias: Cannot connect Instagram pages for new accounts

> Gorgias status incident “Cannot connect Instagram pages for new accounts” on 2018-07-24: impact minor (vendor’s label), 6 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr
Last updated: 2018-07-30T23:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-07-24 21:20 UTC · Resolved: 2018-07-30 23:29 UTC · Duration: 6 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/pq5wzyy595dr](https://status.gorgias.com/incidents/pq5wzyy595dr)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2018-07-30 23:29 UTC: You can now connect your Instagram account via the Facebook integration. To do so you need to delete the facebook page attached to your Instagram account in Settings -\> Integrations -\> Facebook -\> Click on your page and "Delete this page". Once the page was deleted click on "Login with Facebook" button (top-right corner), then enable your Instagram page.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2018-07-24 21:20 UTC, resolved after 6 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr
- Citation: Gorgias, “Cannot connect Instagram pages for new accounts” (2018-07-24 21:20 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr (CC BY 4.0).
- Markdown link: `[Gorgias: Cannot connect Instagram pages for new accounts (2018-07-24)](https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr)`


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Canonical: https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr · Markdown: https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pq5wzyy595dr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:19.622Z