# Gorgias: Issues fetching Instagram direct messages

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-09-02 17:11 UTC · Resolved: 2021-09-03 09:28 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/pp91nr63b31v](https://status.gorgias.com/incidents/pp91nr63b31v)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-09-03 09:28 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/pp91nr63b31v · Markdown: https://rewindex.com/company/gorgias/incidents/pp91nr63b31v.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pp91nr63b31v · Generated 2026-10-18T10:39:30.374Z