# Gorgias: Delays in message and ecommerce data processing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-15 18:15 UTC · Resolved: 2025-07-15 19:09 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/pmmczxvfq0zl](https://status.gorgias.com/incidents/pmmczxvfq0zl)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-07-15 19:09 UTC: The issue has been fully resolved. Message and ecommerce data processing is back to normal, and all previously delayed messages have been delivered to your helpdesk. Thank you for your patience!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/pmmczxvfq0zl · Markdown: https://rewindex.com/company/gorgias/incidents/pmmczxvfq0zl.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pmmczxvfq0zl · Generated 2026-10-18T10:45:05.655Z