# Gorgias: Increased error rate and delay in processing messages in one region

> Gorgias status incident “Increased error rate and delay in processing messages in one region” on 2023-01-17: impact minor (vendor’s label), 5.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr
Last updated: 2023-01-18T00:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-17 19:34 UTC · Resolved: 2023-01-18 00:40 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/pmgb5l034tgr](https://status.gorgias.com/incidents/pmgb5l034tgr)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-01-18 00:40 UTC: As of 23:30 UTC we caught up with all delayed messages and Shopify integration actions. This issue is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-01-17 19:34 UTC, resolved after 5.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr
- Citation: Gorgias, “Increased error rate and delay in processing messages in one region” (2023-01-17 19:34 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr (CC BY 4.0).
- Markdown link: `[Gorgias: Increased error rate and delay in processing messages in one region (2023-01-17)](https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr)`


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Canonical: https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr · Markdown: https://rewindex.com/company/gorgias/incidents/pmgb5l034tgr.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pmgb5l034tgr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:25:37.682Z