# Gorgias: Issues with Rule Execution and delivery of messages on europe-west4-e7f4

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-17 12:31 UTC · Resolved: 2026-03-17 14:37 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/pfs3zsqw1nxm](https://status.gorgias.com/incidents/pfs3zsqw1nxm)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2026-03-17 14:37 UTC: We can now confirm that everything is working as expected now and executed necessary data recovery protocols. Users should not be facing any further issues to this end.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/pfs3zsqw1nxm · Markdown: https://rewindex.com/company/gorgias/incidents/pfs3zsqw1nxm.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pfs3zsqw1nxm · Generated 2026-10-18T10:43:04.306Z