# Gorgias: Shopify degraded performance

> Gorgias status incident “Shopify degraded performance” on 2026-06-24: impact minor (vendor’s label), 26 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm
Last updated: 2026-06-24T12:09:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-24 11:43 UTC · Resolved: 2026-06-24 12:09 UTC · Duration: 26 min
- Updates: 3 · Affected components: Helpdesk Integrations - Shopify integration, Shopify integration
- [Vendor status page: https://stspg.io/4g2q7z4t35ww](https://stspg.io/4g2q7z4t35ww)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **identified** 2026-06-24 11:43 UTC: We identified that the Shopify API is experiencing some degraded performance. That means some of our customers may experience some issues in regards to the Shopify actions. That includes the manual actions and the actions that are performed by the AI agent on Shopify, but also the historical sync. Shopify status page: https://www.shopifystatus.com/. We will provide the next update in 1 hour.
- **identified** 2026-06-24 11:46 UTC: We are continuing to monitor this issue.
- **resolved** 2026-06-24 12:09 UTC: This incident has been resolved. Shopify fixed the outage on their side.

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2026-06-24 11:43 UTC, resolved after 26 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm
- Citation: Gorgias, “Shopify degraded performance” (2026-06-24 11:43 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm (CC BY 4.0).
- Markdown link: `[Gorgias: Shopify degraded performance (2026-06-24)](https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm)`


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Canonical: https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm · Markdown: https://rewindex.com/company/gorgias/incidents/pd65t7mr30vm.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/pd65t7mr30vm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:09.979Z