# Gorgias: Increased error rate across our platform on us-east1-c94b

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-01-14 15:29 UTC · Resolved: 2026-01-14 16:01 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/p8hysbb3769r](https://status.gorgias.com/incidents/p8hysbb3769r)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2026-01-14 16:01 UTC: We can now confirm that users should no longer face any further impact to this end. Apologies for the inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/p8hysbb3769r · Markdown: https://rewindex.com/company/gorgias/incidents/p8hysbb3769r.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/p8hysbb3769r · Generated 2026-10-18T11:49:48.435Z