# Gorgias: The Gorgias platform is completely unavailable for a portion of our customers

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-17 19:30 UTC · Resolved: 2021-05-17 21:57 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/p8hgytq36j1j](https://status.gorgias.com/incidents/p8hgytq36j1j)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-05-17 21:57 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/p8hgytq36j1j · Markdown: https://rewindex.com/company/gorgias/incidents/p8hgytq36j1j.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/p8hgytq36j1j · Generated 2026-10-18T10:45:19.296Z