# Gorgias: Major helpdesk outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-03-23 04:50 UTC · Resolved: 2019-03-23 05:28 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/p3fmvcs7qrq1](https://status.gorgias.com/incidents/p3fmvcs7qrq1)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2019-03-23 05:28 UTC: Recovery complete. The helpdesk should be fully functional. Sorry for your inconvenience and thank you for understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/p3fmvcs7qrq1 · Markdown: https://rewindex.com/company/gorgias/incidents/p3fmvcs7qrq1.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/p3fmvcs7qrq1 · Generated 2026-10-18T09:46:38.715Z