# Gorgias: AI Agent degraded experience

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-27 09:45 UTC · Resolved: 2025-11-27 10:16 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/mwyxxfjs6f5w](https://status.gorgias.com/incidents/mwyxxfjs6f5w)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-11-27 10:16 UTC: The third-party service has now fully recovered, and we are no longer experiencing any impact. AI agent systems are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/mwyxxfjs6f5w · Markdown: https://rewindex.com/company/gorgias/incidents/mwyxxfjs6f5w.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/mwyxxfjs6f5w · Generated 2026-10-18T11:40:59.264Z