# Gorgias: Facebook Messenger Permission not returned from the API

> Gorgias status incident “Facebook Messenger Permission not returned from the API” on 2023-06-01: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg
Last updated: 2023-06-01T17:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-01 11:09 UTC · Resolved: 2023-06-01 17:26 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/mdd9ytlv8ddg](https://status.gorgias.com/incidents/mdd9ytlv8ddg)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-06-01 17:26 UTC: We have implemented the fix on our end and completely restored Messenger functionality on all the affected accounts.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-06-01 11:09 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg
- Citation: Gorgias, “Facebook Messenger Permission not returned from the API” (2023-06-01 11:09 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg (CC BY 4.0).
- Markdown link: `[Gorgias: Facebook Messenger Permission not returned from the API (2023-06-01)](https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg)`


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Canonical: https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg · Markdown: https://rewindex.com/company/gorgias/incidents/mdd9ytlv8ddg.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/mdd9ytlv8ddg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:41:23.062Z