# Gorgias: High error rate in the Helpdesk

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-05-04 15:01 UTC · Resolved: 2020-05-04 15:55 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/mc3w5kdjll72](https://status.gorgias.com/incidents/mc3w5kdjll72)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2020-05-04 15:55 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/gorgias/incidents/mc3w5kdjll72 · Markdown: https://rewindex.com/company/gorgias/incidents/mc3w5kdjll72.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/mc3w5kdjll72 · Generated 2026-10-18T10:40:52.972Z