# Gorgias: Native Phone incoming calls are not notifying agents

> Gorgias status incident “Native Phone incoming calls are not notifying agents” on 2021-05-19: impact none (vendor’s label), 2.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs
Last updated: 2021-05-19T14:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-19 11:35 UTC · Resolved: 2021-05-19 14:16 UTC · Duration: 2.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/k0b0cs6dcvbs](https://status.gorgias.com/incidents/k0b0cs6dcvbs)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-05-19 14:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Gorgias, started 2021-05-19 11:35 UTC, resolved after 2.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs
- Citation: Gorgias, “Native Phone incoming calls are not notifying agents” (2021-05-19 11:35 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs (CC BY 4.0).
- Markdown link: `[Gorgias: Native Phone incoming calls are not notifying agents (2021-05-19)](https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs)`


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Canonical: https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs · Markdown: https://rewindex.com/company/gorgias/incidents/k0b0cs6dcvbs.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/k0b0cs6dcvbs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:59.757Z