# Gorgias: Major outage of the Helpdesk

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-01-24 04:44 UTC · Resolved: 2019-01-25 18:11 UTC · Duration: 37 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/j0j6f4ntrck9](https://status.gorgias.com/incidents/j0j6f4ntrck9)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2019-01-25 18:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/j0j6f4ntrck9 · Markdown: https://rewindex.com/company/gorgias/incidents/j0j6f4ntrck9.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/j0j6f4ntrck9 · Generated 2026-10-18T09:46:36.153Z