# Gorgias: Instagram comments are not being syncronized

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-19 21:16 UTC · Resolved: 2025-11-20 16:17 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/gp601yqz7mjg](https://status.gorgias.com/incidents/gp601yqz7mjg)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-11-20 16:17 UTC: The issue affecting Instagram comments and mentions has been resolved. All data is now syncing normally. Thanks for your patience while we monitored the situation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/gp601yqz7mjg · Markdown: https://rewindex.com/company/gorgias/incidents/gp601yqz7mjg.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/gp601yqz7mjg · Generated 2026-10-18T09:55:54.072Z