# Gorgias: Auto-assign feature doesn't work

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-11-18 20:58 UTC · Resolved: 2022-11-19 01:12 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/f05vknlw2tby](https://status.gorgias.com/incidents/f05vknlw2tby)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2022-11-19 01:12 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/f05vknlw2tby · Markdown: https://rewindex.com/company/gorgias/incidents/f05vknlw2tby.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/f05vknlw2tby · Generated 2026-10-18T10:41:26.439Z