# Gorgias: Incoming messages not arriving

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2018-07-13 19:07 UTC · Resolved: 2018-07-14 00:21 UTC · Duration: 5.2 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/dzb0x9x7hxhk](https://status.gorgias.com/incidents/dzb0x9x7hxhk)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2018-07-14 00:21 UTC: Incident resolved. Account owners of helpdesk notified of the postmortem via email.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/dzb0x9x7hxhk · Markdown: https://rewindex.com/company/gorgias/incidents/dzb0x9x7hxhk.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/dzb0x9x7hxhk · Generated 2026-10-18T10:43:13.082Z