# Gorgias: Helpdesk web application slowness

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-19 08:52 UTC · Resolved: 2025-12-19 14:13 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/d6v52hmqttcc](https://status.gorgias.com/incidents/d6v52hmqttcc)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-12-19 14:13 UTC: We've identified the issue as being caused by third-party browser extensions. If you experience slowness, please try disabling your browser extensions, then close the affected tab and reopen the app. Simply refreshing the tab may not fully resolve the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/d6v52hmqttcc · Markdown: https://rewindex.com/company/gorgias/incidents/d6v52hmqttcc.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/d6v52hmqttcc · Generated 2026-10-18T09:40:54.511Z