# Gorgias: Outdated search results in ticket search and views filters

> Gorgias status incident “Outdated search results in ticket search and views filters” on 2023-08-11: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j
Last updated: 2023-08-11T19:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-11 15:57 UTC · Resolved: 2023-08-11 19:06 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/chbcs5vhwq2j](https://status.gorgias.com/incidents/chbcs5vhwq2j)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-08-11 19:06 UTC: The incident has been resolved. Ticket search data and ticket views are not up-to-date

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-08-11 15:57 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j
- Citation: Gorgias, “Outdated search results in ticket search and views filters” (2023-08-11 15:57 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j (CC BY 4.0).
- Markdown link: `[Gorgias: Outdated search results in ticket search and views filters (2023-08-11)](https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j)`


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Canonical: https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j · Markdown: https://rewindex.com/company/gorgias/incidents/chbcs5vhwq2j.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/chbcs5vhwq2j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:15.451Z