# Gorgias: Users are not receiving notifications

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-04 07:08 UTC · Resolved: 2025-11-04 07:37 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/c302tp3lj9vg](https://status.gorgias.com/incidents/c302tp3lj9vg)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-11-04 07:37 UTC: We can now confirm that users are once again able to see and receive notifications on the platform and the incident has been resolved. We appreciate your patience and apologize for the inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/c302tp3lj9vg · Markdown: https://rewindex.com/company/gorgias/incidents/c302tp3lj9vg.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/c302tp3lj9vg · Generated 2026-10-18T12:35:00.939Z