# Gorgias: Customer search may not return fresh results

> Gorgias status incident “Customer search may not return fresh results” on 2023-03-12: impact minor (vendor’s label), 38 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49
Last updated: 2023-03-12T19:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-12 18:31 UTC · Resolved: 2023-03-12 19:09 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/b8tcgsmjgw49](https://status.gorgias.com/incidents/b8tcgsmjgw49)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-03-12 19:09 UTC: The incident has been resolved. customer-search data is now fresh

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-03-12 18:31 UTC, resolved after 38 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49
- Citation: Gorgias, “Customer search may not return fresh results” (2023-03-12 18:31 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49 (CC BY 4.0).
- Markdown link: `[Gorgias: Customer search may not return fresh results (2023-03-12)](https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49)`


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Canonical: https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49 · Markdown: https://rewindex.com/company/gorgias/incidents/b8tcgsmjgw49.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/b8tcgsmjgw49 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:44.662Z