# Gorgias: High error rate accessing endpoints on our us-east4 cluster

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-29 15:30 UTC · Resolved: 2025-08-29 16:01 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/b8gr719xsd6g](https://status.gorgias.com/incidents/b8gr719xsd6g)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-08-29 16:01 UTC: We can confirm that the error rate has now dropped on this cluster and users should not be facing any issues here.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/b8gr719xsd6g · Markdown: https://rewindex.com/company/gorgias/incidents/b8gr719xsd6g.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/b8gr719xsd6g · Generated 2026-10-18T10:41:20.702Z