# Gorgias: Ongoing Facebook bug impacting Instagram comments reception in Gorgias for some Instagram accounts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-04-15 21:46 UTC · Resolved: 2021-04-20 02:57 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/b3wvr6vgq9sv](https://status.gorgias.com/incidents/b3wvr6vgq9sv)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2021-04-20 02:57 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/b3wvr6vgq9sv · Markdown: https://rewindex.com/company/gorgias/incidents/b3wvr6vgq9sv.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/b3wvr6vgq9sv · Generated 2026-10-18T09:46:34.607Z