# Gorgias: Partial outage of Help Center and AI Agent

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-04 14:21 UTC · Resolved: 2025-06-04 15:34 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/9rmkj8998ngl](https://status.gorgias.com/incidents/9rmkj8998ngl)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-06-04 15:34 UTC: Help Center related issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/9rmkj8998ngl · Markdown: https://rewindex.com/company/gorgias/incidents/9rmkj8998ngl.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/9rmkj8998ngl · Generated 2026-10-18T12:44:10.620Z