# Gorgias: Delayed ticket search results

> Gorgias status incident “Delayed ticket search results” on 2026-05-06: impact minor (vendor’s label), 48 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/9mng81xqq48h
Last updated: 2026-05-06T07:22:09Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 06:34 UTC · Resolved: 2026-05-06 07:22 UTC · Duration: 48 min
- Updates: 3 · Affected components: europe-west4-e7f4, Helpdesk Clusters - europe-west4-e7f4, Helpdesk - Web App, Web App
- [Vendor status page: https://stspg.io/c4q7cwq39gct](https://stspg.io/c4q7cwq39gct)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-05-06 06:34 UTC: We are currently investigating this issue causing delayed ticket search results.
- **monitoring** 2026-05-06 07:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-06 07:22 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2026-05-06 06:34 UTC, resolved after 48 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/9mng81xqq48h
- Citation: Gorgias, “Delayed ticket search results” (2026-05-06 06:34 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/9mng81xqq48h (CC BY 4.0).
- Markdown link: `[Gorgias: Delayed ticket search results (2026-05-06)](https://rewindex.com/company/gorgias/incidents/9mng81xqq48h)`


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Canonical: https://rewindex.com/company/gorgias/incidents/9mng81xqq48h · Markdown: https://rewindex.com/company/gorgias/incidents/9mng81xqq48h.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/9mng81xqq48h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:46:33.221Z