# Gorgias: Helpdesk unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-11-19 09:38 UTC · Resolved: 2019-11-19 09:44 UTC · Duration: 6 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/93yxy9c1rjhg](https://status.gorgias.com/incidents/93yxy9c1rjhg)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2019-11-19 09:44 UTC: The messaging component has recovered. Helpdesk was unavailable for 5 min during which messages got delayed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/93yxy9c1rjhg · Markdown: https://rewindex.com/company/gorgias/incidents/93yxy9c1rjhg.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/93yxy9c1rjhg · Generated 2026-10-18T10:45:15.175Z