# Gorgias: Live update in helpdesk is not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-02 06:00 UTC · Resolved: 2024-08-02 10:02 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/8hthd4642r6s](https://status.gorgias.com/incidents/8hthd4642r6s)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2024-08-02 10:02 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/8hthd4642r6s · Markdown: https://rewindex.com/company/gorgias/incidents/8hthd4642r6s.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/8hthd4642r6s · Generated 2026-10-18T11:49:27.513Z