# Gorgias: Voice and SMS Services Disruption

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-20 08:23 UTC · Resolved: 2025-10-21 08:35 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/8brj6142wlpf](https://status.gorgias.com/incidents/8brj6142wlpf)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-10-21 08:35 UTC: All voice and SMS functionalities have been fully restored and are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/8brj6142wlpf · Markdown: https://rewindex.com/company/gorgias/incidents/8brj6142wlpf.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/8brj6142wlpf · Generated 2026-10-18T10:40:07.706Z