# Gorgias: Issues with log in

> Gorgias status incident “Issues with log in” on 2026-10-30: impact critical (vendor’s label), 53 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/7bc8893607d1
Last updated: 2026-10-31T10:39:48Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-30 18:25 UTC · Resolved: 2026-10-30 19:19 UTC · Duration: 53 min
- Updates: 3
- [Vendor status page: https://status.gorgias.com/incidents/7bc8893607d1](https://status.gorgias.com/incidents/7bc8893607d1)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **investigating** 2026-10-30 18:25 UTC: We are currently investigating this issue.
- **identified** 2026-10-30 19:11 UTC: The issue has been identified, a patch is being deployed.
- **resolved** 2026-10-30 19:19 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-30 18:25 UTC: [Critical incident: Issues with log in](https://rewindex.com/change/i6dd53160baf1de.md)
- 2026-10-30 19:13 UTC: [Incident updated: Issues with log in](https://rewindex.com/change/r002e41ee450e5a.md)
- 2026-10-30 19:23 UTC: [Incident updated: Issues with log in](https://rewindex.com/change/rcfcf129d1d964c.md)


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Canonical: https://rewindex.com/company/gorgias/incidents/7bc8893607d1 · Markdown: https://rewindex.com/company/gorgias/incidents/7bc8893607d1.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/7bc8893607d1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T10:39:48.744Z