# Gorgias: Helpdesk unreachable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-06-29 16:30 UTC · Resolved: 2022-06-29 16:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/78jnxt6qx133](https://status.gorgias.com/incidents/78jnxt6qx133)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2022-06-29 16:30 UTC: An invalid network configuration has been applied on our infrastructure resulting in an issue routing traffic. This issue was identified and reverted immediately. More details will be communicated later on.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/78jnxt6qx133 · Markdown: https://rewindex.com/company/gorgias/incidents/78jnxt6qx133.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/78jnxt6qx133 · Generated 2026-10-18T10:00:18.919Z