# Gorgias: Some instagram replies are received as new tickets

> Gorgias status incident “Some instagram replies are received as new tickets” on 2023-09-07: impact minor (vendor’s label), 19 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff
Last updated: 2023-09-26T09:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-07 09:04 UTC · Resolved: 2023-09-26 09:15 UTC · Duration: 19 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/59l7sw4q93ff](https://status.gorgias.com/incidents/59l7sw4q93ff)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-09-26 09:15 UTC: We applied a workaround from our side

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-09-07 09:04 UTC, resolved after 19 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff
- Citation: Gorgias, “Some instagram replies are received as new tickets” (2023-09-07 09:04 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff (CC BY 4.0).
- Markdown link: `[Gorgias: Some instagram replies are received as new tickets (2023-09-07)](https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff)`


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Canonical: https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff · Markdown: https://rewindex.com/company/gorgias/incidents/59l7sw4q93ff.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/59l7sw4q93ff · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:06:52.066Z