# Gorgias: Users being logged out when performing Search ticket and customer actions

> Gorgias status incident “Users being logged out when performing Search ticket and customer actions” on 2025-01-02: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/56grrnz59xry
Last updated: 2025-01-02T18:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-02 17:22 UTC · Resolved: 2025-01-02 18:22 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/56grrnz59xry](https://status.gorgias.com/incidents/56grrnz59xry)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-01-02 18:22 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2025-01-02 17:22 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/56grrnz59xry
- Citation: Gorgias, “Users being logged out when performing Search ticket and customer actions” (2025-01-02 17:22 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/56grrnz59xry (CC BY 4.0).
- Markdown link: `[Gorgias: Users being logged out when performing Search ticket and customer actions (2025-01-02)](https://rewindex.com/company/gorgias/incidents/56grrnz59xry)`


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Canonical: https://rewindex.com/company/gorgias/incidents/56grrnz59xry · Markdown: https://rewindex.com/company/gorgias/incidents/56grrnz59xry.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/56grrnz59xry · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:20.442Z